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Local Delivery FAQs
Local Delivery to LA
Q: Where do you offer delivery to?
A: We offer same-day local delivery within a 15 mile radius of our store located at 528 S. Spring St. Los Angeles, CA 90013
Q: How much does it cost?
If your order subtotal is under $75.00, there is a $8.99 delivery fee. If your subtotal is $75.00 or greater, it is FREE same-day delivery!
Q: When should I expect my delivery?
A: Usually your order will be delivered within a 1-3 hour timeframe from the order being placed.
If you place your order before 30 minutes of our closing time, your order will be taken same-day. If you place your order within or after 30 minutes before we close, your order will be queued for next-day delivery.
Our store hours are Monday-Friday 10am-8pm ,Saturday 10am-6pm, and Sunday 12pm-6pm.
Q: Who delivers my order?
A: Our amazing courier service is Shipsi! A fantastic person from their team will quickly and professionally deliver your goodies to you!
Q: How do I add a note (door code, delivery instructions, etc) to my order?
A: There is a "Notes" section on the cart page of your order!
Pet Project LA strives to drive pet fashion and lifestyle trends by curating an unequaled collection of premium products for stylish pets and their owners.