Local Delivery & Shipping FAQs
Local Delivery to DTLA
Q: What zip codes do you offer delivery to?
A: We offer same-day* local delivery to the following zip codes:
Q: When should I expect my delivery?
A: If you place your order at or before 4pm, your order will be taken that day. If you place your order after 4pm, your order will be taken that day if a courier is available and the next day if a courier is not available.
Q: Who delivers my order?
A: Our amazing local courier is PDQ! A fantastic person from their team will quickly and professionally delivery your goodies to you!
Q: How do I add a note (door code, delivery instructions, etc) to my order?
A: There is now a "Notes" section on the cart page of your order!
Q: My address is in DTLA, but the local delivery option isn't showing up. Please help!
A: Our software is only smart enough to recognize five digit zip codes (e.g. 90013) and does not recognize the pre-filled nine digit zip codes that Paypal and other expedited checkout processes use. Simply delete the nine digit zip code and re-type the five digit one and you should be good!
Regular Shipping Orders (UPS, USPS, Fedex, etc.)
We are unable to ship frozen items outside of our local delivery range at this time.
Current processing time is one business day.